These terms govern your use of the RoasOps platform and the roasops.com website, operated by RoasOps LLC, a Wyoming limited liability company. By using the service you agree to them.
1. The service
RoasOps connects to your advertising, commerce and CRM accounts to calculate profit and margin for your advertising, to report on performance, and to apply automation rules you configure.
The service supports a documented subset of each connected platform's features. It is not a replacement for those platforms' own tools, and we do not guarantee that any campaign or advertisement will be approved or will perform.
2. Eligibility and accounts
You must be at least 18 and authorised to act for the business whose accounts you connect. You are responsible for keeping your credentials secure and for all activity in your workspace, including by people you invite.
3. Your accounts on other platforms
When you connect an advertising, commerce or CRM account, you authorise us to access and act on it through that platform's API on your behalf, within the permissions you grant. You can revoke that access at any time.
Your use of those platforms through RoasOps remains subject to their own terms and advertising policies. You are solely responsible for the content, targeting, legality and compliance of your advertising and landing pages, and for the ad spend you authorise. We are not liable for platform review decisions, account restrictions, policy enforcement or advertising outcomes.
4. Automation and spend
RoasOps can make changes to your advertising accounts, including pausing campaigns and adjusting budgets, within the limits you configure. You are responsible for setting those limits.
Every automated change is logged and reversible. We are not liable for advertising spend incurred within the guardrails you set.
5. Accuracy of reporting
Profit and attribution figures are calculated from data supplied by connected platforms and by you. Advertising attribution is inherently imperfect: click identifiers are lost, browsers restrict tracking, and platforms report differently from one another.
We report our match rate alongside our figures and show unattributed revenue as unattributed. Our numbers are a decision-support tool and are not a substitute for your accounting records.
6. Fees
Fees are billed in advance and are non-refundable except where required by law. We may change pricing with at least 30 days' notice. Advertising spend is billed to you by the advertising platforms directly and is never charged by us, nor do we take a percentage of it.
7. Acceptable use
You agree not to:
- Connect accounts you are not authorised to manage.
- Use the service to violate any law, platform policy or third-party right.
- Probe, scrape, reverse-engineer or interfere with the service.
- Resell or sublicense access without our written permission.
We may suspend or terminate accounts that breach these rules.
8. Your data
You retain ownership of your data. You grant us a limited licence to host and process it solely to provide the service. We do not sell it, and we do not use one customer's data to benefit another. See our Privacy Policy for detail.
9. Third parties and availability
The service depends on third-party platforms we do not control. We do not warrant uninterrupted operation of those platforms, and we will show you the status and freshness of synced data. We may modify or discontinue features with reasonable notice.
10. Termination
You may cancel at any time and access continues to the end of the paid period. We may suspend or terminate for breach or non-payment. On termination you may request export or deletion of your data.
Your campaigns are unaffected by cancellation. They live in your own advertising accounts and continue exactly as they were; RoasOps simply stops syncing and automating.
11. Disclaimer and limitation of liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROASOPS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, ADVERTISING SPEND OR GOODWILL.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM.
12. Governing law
These terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules.
13. Changes
We may update these terms. The date above shows the current version, and continued use after a change means you accept it.
14. Contact
RoasOps LLC, Wyoming, United States
hello@roasops.com